November 8, 2006 - Being Heard and Not Ingored Part 3

For the last 2 days we have discussed how to really be heard. First you had to have something to say and then you needed to know the language to say it in. Now you’re ready to speak.

Say it with conviction. One of the things they teach a new referee is to say it like you mean it. If you don’t act confident the parents and kids start to question your ability to ref. The same is true with project management. A weak, unsure PM will not instill confidence in the team and every decision made will be questioned. Be sure of your facts and don’t wimp out. When the budget isn’t enough or the timeframe is too short, say so. If a Change Request is the right thing to apply, let it be known.

Let me be clear, this is not:
1. A shouting match where your voice is loudest because you are in charge.
2. An excuse to skip out on the homework necessary to have a solid plan.
3. A cover up for not having the evidence to back up you statements.

Speak with confidence and be able to back up your position with facts, evidence and good logic.